Privacy Policy

Why Each Type of Data Is Held

The contact form data is held solely to answer your enquiry or request. Without your name and email we would not be able to respond to you. Your message helps us understand what you need. Server logs (IP address, browser, pages viewed) are kept for security monitoring, to prevent abuse, and to improve the site's performance. They are not used to build personal profiles.

How to Request Your Data or Delete It

You have the right under Malaysian personal data protection law to ask for a copy of any personal data we hold about you. To make a request, simply use the contact page on this site and describe what you need. If you wish your data to be deleted, send a request through the same contact page. We will act on your request promptly and confirm when the deletion is complete. No fees are charged for these requests.

How Long Records Are Kept

Contact form submissions are retained only as long as needed to complete your request, then deleted. Typically this is a few weeks unless your enquiry leads to an ongoing matter that requires reference. Server logs are kept for a limited period, usually a few months, after which they are automatically purged. When data is no longer required for security or analytics, it is permanently erased.

Who Data Is Shared With

We share anonymised aggregate data with analytics providers who help us understand site traffic. Server logs are processed by our hosting provider, who acts only on our instructions. Both are contractually bound to keep your data confidential. We never sell your personal data to anyone. No information is passed to advertisers, marketing agencies, or third parties for their own use. Your data stays within the platform's controlled operations.

Cookies and Turning Them Off

The site uses cookies to remember your session preferences and to help us understand how visitors use the lobby. Cookies are small text files stored in your browser. They do not collect personal information beyond what is described above. If you disable cookies in your browser, you will still be able to use the site, but some features such as language preference may need to be set each visit. No essential functionality is lost.

What We Collect and When

When you fill in the contact form on this site, you submit your name, email address and the message you send. This information is provided voluntarily by you at the moment you hit submit. Like every web server, our system automatically records your IP address, the type of browser you use, and the pages you view while visiting the platform. These logs are created each time you load a page.

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